FAQS

​

CANCELLATION POLICY

​

1. Booking fee- A non refundable booking fee is required to reserve an appointment. It is deducted from your total

​

2. Rescheduling - Your booking fee is transferrable as long as a minimum of 24 hours notice is given

. 

3. Penalties: 

-𝘼𝙇𝙇 𝘾𝘼𝙉𝘾𝙀𝙇𝙇𝘼𝙏𝙄𝙊𝙉𝙎

-𝙉𝙊 𝙎𝙃𝙊𝙒𝙎 

Either of the above will unfortunately result in you losing any monies paid. 

​

4. Time keeping - All clients get a complimentary 20 minute grace period in the event of lateness.

Lateness from 20 minutes onwards incurs a £10 inconvenience fee.

​

Thank you.

​

​

​